Work Experience
Sept 2024 – Present
Security Officer / Dispatcher
Securitas Security Services - Minneapolis, MN
- Patrolled premises, deterred unauthorized access, and ensured security.
- Maintained accurate records of incidents and reports.
- Answered and processed emergency and non-emergency requests for service from MPHA residents, visitors, staff, officers, and other sources using CAD systems.
- Operated multi-channel computerized communication consoles (phone, camera systems — monitored over 1,300 cameras — badging, and radio) to obtain, enter, transmit, and maintain information.
Nov 2023 – Nov 2024
QA
Amazon.com - Inventory Management & Warehouse Operations - Shakopee, MN
- Performed logistics, inventory management, quality control, and data entry.
Sept 2023 – Oct 2023
QA
Express Employment Professionals - Ocean Spray - Tomah, WI
- Ensured accurate grower payments through size, firmness, and rot evaluation.
- Processed, inspected (size/firmness/rot), cleaned, packed, and loaded berries for distribution.
- Operated and maintained equipment used in the inspection and packing process.
Sept 2022 – Dec 2022
QA
Express Employment Professionals - Benchmark Electronics - Tomah, WI
- Inspected circuit boards with X-rays and visual checks to guarantee quality for the Intel Aurora project.
- Fixed PCB defects with touch-up repairs and hand soldering.
- IPC-A-610 and J-STD-001 certified.
- Maintained accurate records of inspections and repairs.
May 2022 – Sept 2022
Sales/Retention Agent
Focus Services - Beaumont, TX
- Upsold Spectrum products and secured renewals with customers.
Apr 2021 – Apr 2022
XL Associate
Amazon.com - Order Fulfillment & Inventory Management - Houston, TX
- Operated powered industrial trucks (Clamp, OP, EPJ).
- Performed inventory counts and maintained accurate records.
June 2020 – May 2021
Travel Agent
Nexrep - Priceline.com - Remote, TX
- Provided customer service and support for travel bookings.
- Assisted customers with itinerary changes, cancellations, and refunds.
- Resolved customer complaints and issues in a professional manner.
Apr 2019 – July 2019
Carpenter
Express Employment Professionals - Ashley Furniture - Arcadia, WI
- Built and repaired furniture for Ashley Furniture, followed quality and assembly standards, and used pneumatic tools, adhesives, fabrics, and jigs.
- Performed quality control checks throughout the production process and on finished products.
Jan 2018 – Sept 2018
Assistant Store Manager
Dollar Tree - Beaumont, TX
- Managed nightly store operations, including inventory management, staff supervision, and customer service.
- Implemented sales strategies that increased revenue and met performance targets.